The Ritz-Carlton, Tokyo

I cannot say enough good things about this hotel. My wife and I stayed 2 weeks--part business, part vacation. We both have very serious food allergies (which can be difficult in Japan) and, consequently, needed to eat nearly all of our meals at the hotel. They took exceptionally good care of us, customizing our meal orders and delivering meals that match or exceed anything I have eaten anywhere. The entire hotel staff is first rate. The room was spacious, quiet, highly functional. Maybe the best bed I have ever slept on. The location is fantastic. The Japanese garden across the street from the hotel is a really nice feature. We can't wait to return!

I absolutely loved my stay. The views are breathtaking, the staff is top notch and the location is excellent. I stayed on the Club Lounge floor, and it was amazing. Four different food and beverage services throughout the day and live music twice a day. Just a wonderful visit in every way.

Exceptional service, facilities, views, and location. We stayed here as a family of 3 on our recent trip to Tokyo and had an amazing experience. Our 2 bed room was spacious, upscale, elegant, and comfortable. Many of the staff members went the extra mile to deliver exceptional service and make us feel special--this really made a difference in our stay and set this hotel apart. The views, lobby, and spa/pool areas are beautiful. I recommend the morning breakfast and Teppanyaki restaurants and experiences, which are both really unique and exceptional. The concierges are excellent, although you may need to wait a bit to talk to them, as they only have one and international guests are sometimes waiting their turn in the lobby.

Today, I had a meal at the Tower Restaurant in the Ritz-Carlton Tokyo, and the experience was exceptional—truly a five-star dining experience. The male waiter, Joe (I think that was his name), provided outstanding service. Knowing that we enjoyed the view, he specifically moved us closer to the window, allowing us to better celebrate my birthday

I was double billed. Paid ahead of time and billed after checkout. Over a week and credit card not reimbursed to date… scam, stay away