Trump Turnberry

We have stayed at the hotel many times over the years but last few visits haven’t been great. The hotel is beautiful and the staff are very friendly but the service in the main lounge is shocking. You have to go looking for someone to get a drink and the wait for food is awful. Dinner in the main dining area the next night wasn’t great, limited menu and nothing special for the prices they charge. The golf here is wonderful, breakfast is good and the view is magnificent but it just doesn’t compare to Gleneagles. No atmosphere at nighttime. I also object to being subjected to pictures of the owner everywhere and the MAGA hats are offensive. I don’t think we will be back here.

Attended the hotel today for an afternoon tea. When we arrived we found the place to be quite busy which I was surprised at. This didn’t affect us we had book and we were seated quite promptly. We had a great table at the window with an amazing view. We ordered the afternoon tea which was served and the food was very nice. The major issue was the service. Waited 45 mins on our tea arriving. Was left eating food with nothing to drink. I am not sure if it was the amount of staff working that meant they couldn’t keep up with orders or they were just slow and useless.

Today enjoyed a lovely afternoon tea a gift from my son and his partner. It was just delightful from start to finish. Staff were extremely welcoming and helpful throughout our visit. Food and service first class. Great present for anyone. Standard of hotel is exceptional.

Went for afternoon tea on the same day as a big wedding and we had a poor experience. Food was very good but the service was not good. Took ages for our drinks then had to keep asking for more tea and our scones. We were not told when we booked that our tea had to be finished by 5.00 pm so only had a2 hour slot considering the slow service that was not acceptable. Staff were so busy ironing the tablecloths on the other tables to see that we were waiting on being looked after. Not what you expect from a hotel of this standard.

From the friendly greeting upon arrival to the time we exited our stay was phenomenal. David, Stewart ,Garry, Gordon were outstanding in private tours of the hotel, and making us feel welcome. Robert and Drew were delightful and so so patient with the clay shooting and the history with the eagles and their handler. Garry seemed to magically appear every breakfast and during afternoon tea making certain we had everything we needed and our meals were not only delicious but a delightful experience. We enjoyed our first stay with Trump Turnberry and hope to return soon.