The Gritti Palace

What a dream to stay here! The staff knew our names within a day and were always so kind and gracious. We were updated for Platinum status and had a lovely appointed room. Breakfast was lovely - both the food and the view. the location was perfect as well.

A heartfelt thank-you to Liana at The Gritti Palace — her kindness moved us deeply and created an unforgettable memory for our family. During our stay in Venice, my daughter received a charming little lion souvenir which quickly became her favorite keepsake. Unfortunately, after we returned home we lost it. Hoping to purchase a replacement, I contacted the hotel. Liana arranged to send us a new lion all the way from Venice to the U.S.—completely free of charge. Even more special, she included a sweet handwritten letter written as if from the lion itself to my daughter!She even asked me if my daughter had given the little lion a name so she could use it to sign off the letter, but because I replied too late the letter had already been sent — and when we received it, we found she had thoughtfully printed a cute little lion face as a substitute. This kind of heartfelt care defines the hospitality at The Gritti Palace. It shows that guests here are treated like family, and the staff truly care about creating memorable experiences. This kind of heartfelt care defines the hospitality at The Gritti Palace. Liana showed us what truly beyond-five-star service means — helping a little girl be reunited with her beloved lion toy, and as parents we are sincerely grateful to her.

The absolute highlight of our last trip was the cooking class with Chef Franco. He took us early in the morning to shop for fresh ingredients at the local market, with a quick stop at a lovely bacaro, before heading back to the incredible kitchen. We made a variety of dishes while enjoying some wine, and wrapped up the session by devouring the delicious bites we’d prepared. It was our first cooking class, and honestly, we’ve been hesitant to try another since; it’s hard to imagine anything living up to the experience Chef Franco gave us. Overall, I can’t say enough about this property and the wonderful team behind it.

Fantastic hotel stay. The service was great from the front desk, to housekeeping, to the restaurant staff. The only minor exception was with the concierge who initially checked us in and was a little short with us - as we had a little brain fog after 20 hours of traveling, leading to some awkward moments. Only other hiccup was our king sized hotel bed, which felt like two single beds pushed together and was quite lumpy and uncomfortable. Besides that, everything else was a dream. Echoing a lot of the other reviews - you simply cannot beat the Gritti's location. Eating on the front deck is a truly magical experience. Yes - they automatically add a surcharge to eat or drink there, but you are paying for one of the best views in the world so we didn't sweat it. Also, as others have pointed out, the breakfast is indeed amazing. We'll definitely be returning here in the future - hopefully with more comfortable beds.

I would like to sincerely thank the wonderful staff who made my birthday so incredibly special. You made me feel important, valued, and truly cared for. My birthday dinner was nothing short of superb and truly blessed, an experience I will never forget. Your kindness, attention to detail, and professionalism touched my heart, and I will remain forever grateful for everything you did. I promise to find a way to give back to each of you for the warmth and generosity you showed me.