Metropole Hotel Venice

We stayed for 5 nights on a mixed business and pleasure trip. For us, Hotel Metropole was the perfect location but there were so many other reasons to make this a stand-out hotel. The decor is enthralling, historic and has an intimate, cosy ambiance. There is always something of beauty or interest to look at and everywhere is very clean. Comfortable furnishings in communal areas, a beautiful garden and a great bar! Our room was spacious, beautifully decorated and with a very comfortable bed. Linens were good quality. Buffet Breakfast in a most stunning dining room was always very good and with a huge selection of fresh food. The hotel blend of tea is excellent. We had an amazing spa session on our last day, thanks to Roberta ❤️ Staff were friendly, helpful and polite at all times and a credit to the hotel. For us, a perfect 5* stay and we will definitely be returning.

We arrived at Marco Polo Airport and were whisked away in a private water taxi to the Metropol Hotel for a night’s stay before our Italy tour began. Everything in this hotel is about luxury, comfort and elegance. The rooms were booked were not large, but beautiful. There was a little street noise, but not enough to be annoying. My only second of discomfort was when I realized I was in a very small room with a shutter on the window that could not be opened. Probably, if I had asked, someone would have figured it out for me. The comfortable bed and jet lag won out. This hotel has a beautiful lunch garden area, a bar area that is beyond elegant. The staff is incredible. Everyone spoke fluent English and supported every request. The family that owns the hotel has all sorts of collections in the halls and public areas to view. It was like being in a museum. If you want to make someone feel behind special, this is the hotel for you. More than a few steps to St. Marks, but it is walkable. Everything here is set to make your stay memorable and comfortable. Water bus stop is very close. If you want to use the spa area, book way ahead of time. The hours don’t start till after 10AM and closes at 6 PM. Not quite ideal for tourists. It looked beautiful. We were unable to get reservations.

Outstanding boutique hotel in the heart of Venice with grand view of the canal. Giuliano Brogliato their concierge was amazing in helping book tours, restaurants, etc. Recommend the boat tour he arranged for us with a nice bottle of wine, highlight of our time in Venice. The entire staff was so friendly and helpful. Beautiful garden area to enjoy breakfast and lunch. Fun bar and we loved looking at all of the antique collections. Just stay here!

When you intend to come at a high standard hotel you are expecting to be pampered or at least have a more than an average experience. We truly were disappointed at every level. The staff was not really welcoming, we even witnessed an altercation between an elderly client and the staff the second we entered the hotel. Wifi connection was poor. The breakfast was not up to the standard with no fish, poor quality cold cuts, with only 2 kind of average cheese, and even a hair noticed in scrambled eggs. What's left from the hotel is only a name.

This hotel is in a great location, it's very clean and comfortable, splendid breakfast. Thank you to Stefano and all his team.