Hotel Sacher Vienna

Hugely disappointed with the Sachertorte. The sponge was dry, brittle and tasted stale. The chocolate topping was matt rather than the expected gloss. At these prices, perfection should be guaranteed. Although the coffee was good, staff were attentive and the surroundings are grand, it is the Sachertorte we went for!

We reserved a table at Hotel Sacher Vienna to try their world-famous Sacher Torte, which was absolutely delicious and perfectly paired with a strong coffee. The elegant, traditional tea room provided a truly grand atmosphere, adding to the charm of the experience. Service was efficient and friendly throughout. It does get very busy, so booking ahead is highly recommended unless you’re prepared to join the long queues. A wonderful and iconic Viennese experience!

Bucket list hotel so decided to splurge. Location is great and if you're a resident then you can avoid the queues outside the cafe next door for mandatory sachertorte. You do feel a bit special walking though the doors and seeing the photos on the walls of the great and good who have preceded you and the staff are very friendly and helpful. First impressions of the room were lovely...very tastefully decorated and quite spacious. The first problem was trying to fill the bath. The hot water barely trickled out of the spout so after an hour of trying to fill it I had to call for assistance. The engineer was very helpful and managed to fix the issue so that the water would run properly. The next issue was the air conditioning or lack of. The engineer was called once again and concluded that it was working but just not effective so the best solution was so close curtains and blinds. We ended up having to take cold showers before bed and then barely sleeping which is not what you expect from £600 per night. I wouldn't stay again. It was a nice place but I expect things to be working when I'm paying that kind of money.

We recently stayed at the Hotel Sacher to celebrate our 40th Wedding Anniversary. We were overwhelmed by the kindness and generosity shown by the hotel and its staff. The Rote Bar meal on our final night was an absolutely fabulous highlight. We will always treasure our memories of the most exquisite stay.

This was a wonderful experience. Beautiful rooms. Elegance everywhere. Great service. I miss my room and the breakfasts! We upgraded to a "signature suite." It did not have a separate living room, but it was larger and had a great view. This was worth it.