Spent 5 days/4 nights at the PH Vienna and it was *outstanding*. The rooms were glorious. the customer service was excellent, the facilities were marvelous, and the food was divine. My entire family, including the kids, absolutely loved it and were sad to leave. While all the staff were fantastic, a few special shout outs. First, Oliver in reservations crafted a great room situation for us with a Park Suite for my wife & I connected to a Twin Deluxe for our two kids. Second, Maria at the front desk was a delight. Always smiling, welcoming, helpful, and knowledgeable. Third, Stephen the bellman/valent was quick to offer a hand, but more than that, he was a joy to be around. He was very personable, gave little gifts to our kids, and made us all laugh. Those are just a few that come to mind, but honestly all of the bellmen, restaurant staff, concierges, etc. were great. The service was truly a level above anything we've experienced at other hotels. As to the hotel itself, it's in a great location in the historic heart of Vienna and surrounded by great shopping and restaurants It's also just a short walk from St. Stephen's Cathedral, the Hofburg, the Graben, and other important sites. The rooms were luxuriously appointed, the fitness room was very well-equipped, the indoor pool was great, and the daily breakfast buffet was top-notch. Overall, I cannot recommend Park Hyatt Vienna. If you're on the fence about staying there or another hotel, it's worth the splurge and will take your visit to another level.

The hotel was extremely nice. The room was absolutely amazing - the best shower we’ve ever had in a hotel! We really liked the location. Walkable to everything, but not surrounded by tourists.

Amazing hotel for couples, with spectacular wellness/pool area (in old bank vault). Got offered at check-in to pay for an upgrade, which - on personal recommendation of the concierge - we accepted --> great decision, we got a really distinctive room in terms of view and layout, loved it. Also, breakfast was absolutely excellent and the bar is very nice as well.

Beautiful hotel, well located. Would stay here again anytime. Staff very friendly and helpful. Rooms are gorgeous. Steeps away from upscale shopping area and historic attractions.

Gorgeous room with outstanding bed, linens and towels. There was a separate tube and shower. Lighting in the room was good. The hotel staff very helpful and the breakfast had many excellent selections. The location is excellent for walking, shopping and sight seeing. The hotel has very good value for the price.