Hotel Bristol, a Luxury Collection Hotel, Warsaw

I stayed at the Bristol with my wife for my birthday. This property is simply amazing, as soon as you enter the hotel you perceive a feeling of luxury. It's located right next to the Presidential Palace, close to the old city (Stare Miasto). You can go anywhere on foot from here. The check in experience was great, the girl who checked us in was really nice and everything went fast and smooth. We just had to wait a couple of minutes for our room to be ready but it was 2 pm and it's perfectly normal. The room (345) had a view on the park. It was extremely clean (great job HSK!), with a fantastic bathroom and a very very comfortable bed. The lined also smelled really good. The Breakfast Team is very well trained, the quality of the food is top notch: the buffet is great and the choice from the à la carte menu is enough to satisfy everyone. We tried the Benedict eggs, the avocado sandwich and the American pancake: all amazing. Unfortunately we had no time to try the Bar, who has a huge selection of gins, and the spa. But the plan is to come back again. Everyone is smiling and helpful, and this is what you expect from a Hotel like this. We will suggest the Bristol to all our friends.

In late June, I had an extended two-week stay at Hotel Bristol in Warsaw, first for attending meetings and followed by a comfortable and laid-back leisure stay to explore Warsaw's sites and rich history. When I arrived at the driveway of Hotel Bristol, I was very impressed by the service provided by the bellman, who was professional and promptly assisted with the luggage. While the property is historic, it has been well-integrated with modern furnishings and amenities. What made this experience quite memorable was the high level of service and hospitality. A special thank you to the hotel staff, including Manager Christopher and Dominika, as well as associates Dariusz and Vitaliia from housekeeping. The entire team at Hotel Bristol went above and beyond to assist, ensuring it was a comfortable extended stay. Additionally, the recognition of Bonvoy Elite Status was also excellent. From pre-arrival communication to a courteous check-in process and room upgrades, the Ambassador Elite status was fully recognized and handled very professionally. The hotel's location has to be the best in Warsaw. It is situated directly next to the presidential palace and is also located in the heart of Old Town, where numerous landmarks and restaurants are located. The property is also close to the central business district, only a few minutes ride away by car. Everything was perfect except for the on-site dining experience at Marconi. There is certainly room for improvement in terms of service and cuisine, not to mention the unprofessional behavior of the attendant, Olat. All in all, it was a wonderful stay, and I highly recommend Hotel Bristol to both leisure and business travelers who plan to visit Warsaw.

Overall an average but high priced hotel. Rooms are clean but modern business charging options not present. The shower was only lukewarm. Avoid the restaurant if possible. Poorly trained inexperienced staff on duty with no knowledge of what they were serving, especially with respect to wines. Kitchen did not deliver what was ordered after a long wait.

Beautiful Nouveau architecture. Luxury. People watch in Lanes bar, sipping a perfectly mixed Aviation Cocktail. Perfect

This is a truly beautiful hotel, both inside and outside. Our room was large, immaculate, and extremely comfortable. The breakfast was plentiful and delicious. The concierge was very helpful and attentive. The adjoining Bristol Cafe is lovely, and has amazing pastries. The one very lacking part of the hotel is the front desk/reception staff. The people were unfriendly, surly, uninterested, and lazy. I had an issue with a double reservation that they did not want to resolve absent my insistence. They would not even break a large bill for me. Their response to questions was always negative. In short, they were just awful and should be replaced.