Mamaison Hotel Le Regina Warsaw

Overall, we enjoyed a four night stay in Le Regina, but there were a few irritants. There is no better location for a cultural tourist - a short atmospheric stroll takes one to Old Town Square, and the hotel is also within walking distance of many of Warsaw’s other visitor highlights and to the Vistula. The hotel itself is a typical ‘boutique’ offering. The elegant design is austere and eco-friendly minimalist. Facilities include an indoor pool, a sauna and an inner courtyard. Our ‘classic’ room and bathroom (shower over bath) were spacious but with sloping walls (watch your head!). However, there was limited flat clothes storage, the desk and tables were small, the pillows were unusually soft and the window blinds awkward to manage. The 3+ day room rate of c. $250 was good value by international standards. Breakfast was a well-stocked buffet with staff support, except for a curious lack of fresh fruit (except oranges offered whole), but at c. $36 it was an expensive extra even for those with big morning appetites. Dinner was good but not exceptional, and also expensive. There are good alternatives locally. All the staff we met were friendly and helpful but we didn't test them much. The car service offered to both of Warsaw’s airports was seriously overpriced compared to metered taxi rates. We grade Le Regina as four star plus, and rate it a marginal 5/5, much influenced by its superb location, elegant ambience and pool/sauna.

The hotel is in a great location close to the old town and accessible on foot and by car/taxi. The external appearance is lovely, as are the internal common areas. The pool and sauna area are small but nice with loungers and a lovely place to relax - including there being towels and water on hand. I was early for check-in but my room was available and the hotel gave me a complimentary upgrade to a huge room in on the top floor with desk/working area, lounge area, sleeping area and a large bedroom. I have never had an upgrade like it - it was an amazing surprise. The room was lovely, the only critique was that three of the window blinds didn't work properly and even after someone came to look we had to use a bit of a bodge for one - it didn't affect my review- these things happen - I am sure it has been fixed. I only ate breakfast in the hotel one morning which was nice but it wasn't necessarily worth the extra cost for me - the hot food was warm so it cooled quickly, I ordered poached eggs from the menu and they were under done and I found the croissants to be dry. These are not huge things but for the cost to add breakfast I expected a little more. All my interactions with the staff at the hotel were excellent, I had an issue with three window blinds in my room and they responded and assisted promptly. Checkin-in/check-out were efficient and stress free. Overall, I really enjoyed my stay and would recommend the hotel. I would use it again if I return to Warsaw.

Beautiful small hotel with great attention to detail. The rooms were very clean and everything necessary (shampoo, soap, hair dryer) was provided. We loved the breakfast in the morning. So many delicious options! The location in also perfect—quiet, yet close to the market square.

What a beautiful hotel, the rooms where spotless, the atmosphere was so calming, the staff could not do enough for you, excellent breakfast, as a family we could not fault this hotel, fantastic location, we will definitely return.

We first stayed here two years ago and were happy to be back. The building, which used to house the US Embassy and is in a quiet and nice part of town, has been converted into an inviting and comfortable hotel space. It features inviting rooms and common areas, an outstanding breakfast (with a fine restaurant in the evening), all amenities, and above all, wonderful, friendly staff. We feel so well taken care of, and the staff constantly show ways of making us feel welcome and appreciated. This has become our favourite hotel anywhere.