InterContinental Washington DC - The Wharf

Lovely hotel. Great service and great staff. The doorman aziz and Shewa were fab in helping us get around. All the other staff were great. Great facilities too.

Hello, Mr. Shujaat Khan, Chief Concierge, is one of the main reasons I will continue to stay with the InterContinental Wharf DC! He is the ultimate concierge, professional, and caring, kind, helpful and genuinely seems happy to help patrons with their questions and requests. The hotel is self is beautiful, clean and the service is exceptional.

Super Friendly.. Thoughtful and patient. Yes the staff was just superduper. In my opinion they helped me and my wife out on our trip. We will be back.

Our experience was wonderful from arrival to departure. the door men were right there whenever leaving or entering the hotel. Erin, who checked us in was amazing. Always willing to help with questions, always pleasant and cheerful, and never forgot to ask if we would like to have a bottle of water. The concierge was very helpful. he held our bags and always greeted us with a hello and a smile. The rooms were amazing as was the balcony and housekeeping kept everything clean and tidy. I would 100 percent recommend this hotel for your stay.

I like to stay at high-end properties where the rooms have floor-to-ceiling windows with a view. The Intercontinental at the Wharf fit the bill. Specifically, The Water Suite. Upon arriving to my suite, I was surprised by white flower petals sprinkled about and a bouquet of mylar balloons! In the bedroom, I was again surprised to find a bottle of red wine, a cute little birthday cheesecake, a charcuterie plate, and a bouquet of the prettiest, most gorgeous-est deep pink flowers I’ve ever seen! They were soooo BEAUTIFUL! Apparently, my husband had reached out to Shujaat (the concierge) to set this whole thing up for me! A true and wonderful surprise! And because I did not want to leave the birthday balloons and beautiful bouquet behind when it was time to check out, we rearranged our departure plans. With very short notice, the concierge helped us pack the flowers for transport. They made it to our place safely! The Water Suite is absolutely stunning and highly recommended! The bedroom is nothing but windows and lights up the entire room during the day. The bathroom also features a very large soaking tub and a large shower. The water pressure was fine. Kudos to whoever decided to go with Byredo’s Bal D'Afrique for the bath amenities. It’s such a divine scent! Unfortunately, we had to change rooms after a nice. Same suite, just a floor below. The drapes in our original suite weren't functioning properly and were missing sheer curtains. Thank you to the manager, LaVonne, for getting us right and the complimentary bottle of Prosecco, and the bellhop, Siskret, for transporting our things. All the bellhops are friendly, actually. This was our first real stay in DC, and we loved how walkable everything was down at the Wharf. There’s even a CVS next door for when you have a hankering for specific sweets, as I did. I did a lot of room service-ing, and it was always quicker than the 30-45 minutes they tell you on the phone. Willowsong makes a very delicious veggie lasagna! We also did visit the restaurant, and the service was great. Thanks to the team for making this birthday special, and to Alex at the front desk for the bubble wands. Never too old for a little fun!!