Guest service is inconsistent with multiple people telling me different things. Staff are also unfamiliar with local tourism which is insane for tourists. Front office staff on departure charged / settled my account with out first showing me the final bill on checkout (fair enough if I did express checkout, but I went to the desk on this particular occasion because of the lack of knowledge when I arrived). As she didn’t confirm the final bill with me on departure, they incorrectly charged me resulting in me now awaiting a refund. Pathetic. Food and beverage staff as well as porters were nice and the overnight gentlemen at reception was super friendly. I’ve travelled to multiple Kimptons worldwide and this by far is below par. Room is beautiful but would not recommend or stay here ever again.

My stay at Kimpton La Peer was nothing short of exceptional! From the moment I stepped onto the property, I was greeted by the sheer beauty of the surroundings. The ambiance was simply breathtaking, a perfect blend of elegance and comfort. However, what truly stood out was the impeccable customer service provided by the staff. Every member of the team went above and beyond to ensure my stay was memorable. A special mention goes to Amari, whose genuine hospitality left a lasting impression on me. From the warm welcome at check-in to the attentive care throughout my stay, Amari truly embodies the essence of hospitality. Thank you all for such an amazing experience! I can't wait to return.

My trip in LA was so cool !!! Loved staying here was really helpful because its so close to everything being close to Beverly Hills,made it convinient to get from point A to B. Service was great ! The food was also delicious. The receptionists are very friendly and helpful with guidance around the city and gave me great advice on where to shop for vintage items. Would definitely come back here if I were back in LA.

I stay together with my family and it was perfect. spacious room with views, lovely natural light, big bathtub for the kids, staff always helpful and the area was perfect for us, we could walk to different places to grab a coffee/matcha or to have breakfast (for Europeans used to walk, this is perfect). We dinner at Lady Hawk and all the dishes were tasty, the quality of the ingredients were 10/10. We can’t wait to come back.

The ambiance, aesthetic & service was phenomenal! This is truly the dreamiest hotel in West Hollywood & we will definitely be back for our next trip. Everything from smooth check in, friendly staff & the beautiful room! We also loved the free social hour where we could get some complimentary drinks & socialize & relax. We loved the convenience of the stocked snacks/drinks in the room, the fun rooftop, the pool & the gym! It truly felt like we were pampered all weekend - can't wait to be back!