This renovated castle is well appointed on the lake. Lots of long hall ways with mirrors making it appear more spacious. Breakfast buffet was amazing with carrots and other vegetables to make fresh juice. Our room overlooked the garden courtyard with big closets, a mini bar and desk. There was only a bathtub which made it difficult to wash my hair. However the spa is the best part. It has indoor and outdoor pools, wet and dry saunas and options for massage and other treatments. Staff are very helpful and polite.

... for a wonderful time out! It was a very good decision to celebrate my birthday at Schloss Velden and from check in to check out it was absolutely perfect. We left quite early from a stopover and arrived around 1pm, no problem, room was ready. All arrangements my wive organised before were already prepared in our J Sutie. We wanted to have lunch in the lake restaurant, without a reservation, that was also possible. Spontanous boat cruise afterwards, private captain just a phone call away... And this continued throughout the entire stay, the contact with the concierge team before and during the stay was exceptional. Thank you Mr. Wiessmann and team! All in all, very friendly, well-trained staff, beautiful rooms and a cuisine that delighted us. Absolute peace and quiet - you can be in the versatile town in just a few minutes. The hotel and its outstanding concept impressed us in every respect and we are already wondering when we can come back.

The hotel is famous and beautiful; unique. We had a large room / mini suite overlooking the courtyard. Even a window in the bathroom. There is a very nice indoor pool. Also an outdoor pool in the garden and another pool in the beach club. However the outdoor pools should be kept warmer, especially as we encountered bad weather during our three days with rain and intermittent sun on and off. The beach club is beautiful when the weather is nice. We were able to swim in the lake for only a short time due to the rainy weather. But when there is sun it is gorgeous. The food was decent. The staff were nice. However the hotel does have a housekeeping problem. Our room on arrival was not ready until 4 PM. One day, the housekeeper knocked at around 9 AM. I asked her to return in 10 minutes. She responded "No." At 4 PM our room was still not ready. Finally at 5 PM it was done. It's very possible there are staff shortages which exist everywhere. But it was annoying. We highly recommend staying here at least once as it is a unique beautiful experience.

As said, the hotel is great. Beautiful location, really nice and big rooms (new building), beach club beyond description, restaurant quality above expectation. But... two things were really very bad, therefor one year after our stay still this review. First, if things are broken and your guests ask if they can be fixed, don't say yes and then do nothing. Several lights in our room, including the encased ceiling lights in one room, were not working. I asked the first day, the second day, the fourth day. The desk was very apologetic, very helpful, very kind. But the whole week of our stay nothing happened, nothing was fixed, not a new bulb screwed in. Second, one of the reasons for choosing this hotel was the quality and reputation of the restaurant. Since we would be arriving around 18:00-19:00 I made a reservation for the restaurant when booking the hotel. That night was the only time we ate there because for the rest of the week they were fully booked... I think, maybe I'm wrong, that a restaurant that is part of an hotel like this should keep table available for hotel guests. I've stayed in comparable (and better) hotels all over the world and hotel guests were always let into the hotelrestaurant. Last, when checking out we mentioned the three things above. Yes - you have a great hotel, no - you should walk the talk and do your maintenance and no - the restaurant thing. Nice girl behind the desk: "so sorry to hear that, see you!". Do I recommend the hotel? I really don't know...

Falkensteiner Schloßhotel is a hotel with 400 years of history and tradition. We really liked the place - meaning both, the location and the hotel - especially the customer orientedness of staff from the very first contact until the last one. The food was also excellent and I appreciate the super tasty vegan menu prepared for me. Special thanks to Amir, the reataurant manager for his care and professional approach.