Inn by the Sea

I booked a garden suite in the main bldg for one night through I Prefer. Then called hotel to confirm that it was in the main building. Told them I am a senior travelling with a medical service dog. Finally 3 1/2 hours after arriving they told me my room was ready. When a novice bellman unloaded my car to take me to the room, it turns out it was at the bottom of a steep flight of stairs. No way could I do those stairs with a bad knee that was apparent. The manager insisted it was the only room available. Finally they found me a room not in main building as I had requested and was promised. I have stayed at this property previously but always enjoyed it. The room they found was not ready for any guest, no Kleenex, the property is dog friendly and promise dog bed and other amenities that were non existent; it smelled horrid; and the worst no working internet. So I spent most of the night working til several hours past mid night in the deserted hotel lobby of the other bldg, so I could work and meet my deadlines. This is totally unacceptable especially at the price they charge per room. And walking back to my room which I didn’t enjoy doing alone in the dark at 3 am, all so I could meet a deadline requiring the internet and computer. The staff seemed like newbies and clueless except for one desk person who was there earlier in the evening and after not being able to get internet on any device in my guest room which was remote and not in main building where I had a dinner meeting first, offered to turn on the lights in the lobby lounge for me so I could work. Fine, but I didn’t need to pay for a room then. I would have rather worked comfortably in my PJ’s, and not having to walk back alone in the dark in the middle of the night.

Amazing property! The perfect place to escape and recharge. Great for work or pleasure. Be sure to check out their restaurant Sea Glass!

Stunning, laid back hotel with excellent food and service. Absolutely gorgeous views of Crescent Beach and the marsh. Especially enjoyed front of the house staff and accommodating chefs. Kudos to all at Inn by the Sea! We can’t Wait to return.

Mu husband and I were looking for a getaway leading up to a holiday weekend and the Inn by the Sea fit the bill of what we were looking for. However, when I tried to make a reservation online I was unable to, even though nights showed as available. I called and was very fortunate to be connected with J.D. He explained that there were rooms available but they would require a change of rooms, due to availability not being consistent between room types (this made complete sense as this was a very last-minute booking leading into a busy holiday weekend). He was able to make some accommodations for us that led to a really wonderful stay. Kudos, J.D. and thank you again. All that we needed to do was be packed by 11 am and the hotel would move our bags. When we did change rooms, I did accidentally leave some hair products in the shower and was so thrilled to see that David, the valet, had checked the room, noticed, and moved my items. It was very, very attentive service and really appreciated. Overall the resort was very pretty and very quiet. A lot of families playing games on the lawn. The restaurant was really good and we thought pretty reasonably priced for a resort. We both had great treatments in the spa and my husband used the fitness center every day. Great proximity to Portland, we went in twice for dinner, super easy.

We stayed here to celebrate our 50th Wedding Anniversary, such a great choice. You felt like you were on an Island with a beautiful view. The staff is very friendly and welcoming and the food choices were delicious! There were a lot of families there with their small children. Cape Elizabeth is close to South Portland and there is so much to do along Commercial Street in Portland. We were able to drive South to Kennebunkport and North to Boothbay. I would recommend these trips!