Our experience was not positive - when we checked in, our room was very hot due to the sun coming in the windows. The AC didn't work properly and the front desk was very slow in finding someone to solve the problem. Because we faced the street, it was too noisy to have the windows open at night to get fresh air. Perhaps I would have felt differently if given a room in the back with a view of the gardens. This was our least favorite hotel out of the six we stayed in during a 7-day walking tour.

This was quite a disappointment. This is the first occasion on which Trip Advisor reviews have misled me. This is a sad place where the interior is worn and in need of freshening. Threadbare coverings on furniture. The room is so small you have to go outside to change your mind. Friends at same fare had a refrigerator; we did not..The front desk could not explain what was available for the breakfast menu. Nor did she know anything about town. At over 180# per night, this is just not acceptable.

We recently got married at Cotswold house. The wedding planner, the staff at the hotel could not have been better. The day was perfect and I would recommend Cotswold house if you are planning a wedding. The food was delicious and we felt looked after for the whole day.

Stayed one night for dinner, bed and breakfast. Nice location. Easy on street parking and the hotel has a small car park too. We were vegetarian and there was only 2 starters and one main course to choose from for dinner. Portions very small. We wouldn't choose to eat there again.

I’m trying to ‘be kind’ to myself - which means trying new things outside my comfort zone. Being a ‘larger lady’ spas make me nervous! I therefore booked my experience on a Tuesday - when I hoped there would not be many other spa guests. Bobbing around in the pool alone yesterday was bliss - feeling weightless and unencumbered by my body was relaxing and joyous. Charlie was my therapist and going to perform my massage - which I was somewhat anxious about. Charlie’s empathy and commitment to ensuring my experience was a positive and relaxing one, where they took the time to talk through my nervousness and then touched my body without judgement, was one of the kindest things anyone has ever done for me. Charlie made a big difference to how I was feeling yesterday and it was an experience that I will not forget - and will be back to repeat again as often as I am able.