Banyan Tree Phuket

On arrival at this stunningly beautiful resort, we were greeted with a very warm and friendly welcome. The staff here offer impeccable service; always friendly, helpful, accommodating, and carried out with such calm, gentleness; directly from the heart. We dined at every restaurant and each time we were never disappointed. The food is of the highest quality and the best Thai we have ever had from ‘Saffron’. The chef is truly the best, so friendly funny, very welcoming and grateful. The water court where we dined for breakfast is the very best 5* I have ever had the fortune and delight to indulge. The variety of Thai, Japanese, Indian, Chinese, Western etc is extraordinary. Niwat, the Assistant Food and Beverage Manager was excellent. Perceptive to our needs, always attentive, couldn’t be more helpful and so lovely. Kwang the manager of The Banyan Cafe is just beautiful. Her service is second to none, expert professionalism, attention to detail and her ability to make guests feel very relaxed. We will never forget your beautiful smile and making us feel so very welcomed. Andy, the buggy driver was ‘gold’. His friendliness and service was impeccable. Always smiling, helpful and so lovely. Very special. To all the other big drivers who were consistently wonderful. The staff in general was the best I have ever experienced in a 5 * resort. Thank you Shane, Events Manager and Ado, Food and Beverage Manager, for your assistance and truly informative, helpful, entertaining chats that we enjoyed immensely. Top gentlemen. Thank you to the housekeepers who kept our villa immaculately clean and thank you to the gardeners who maintain the beautiful gardens. We love The Banyan Tree and will be back. Thank you so very much, with love and deep appreciation. Dawn and Ross Mitchell Australia

It was the third time we came here. We had fantastic two weeks here. The hotel is amazing and the staff is outstanding. We had a very warm welcome and felt at home from the first hour. We will come back🥰 Thanks for everything 🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶🫶

Our second time in banyan tree phuket. Felt like coming home! Everything was just perfect: the villa, the location, the food… The friendliness of the staff is exceptionel. We ll be back! Thankyou for everything! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Prob one of the best massages I have ever had . So generous with the time. The whole experience was perfect- decadent and restful, with a high level of care including before and after. Had the 60 min Thai classic. Jariya was amazing!!! Highly recommend.

This hotel and its commitment to service did not disappoint! It's an oasis of calm, with fabulous attention to detail. All the staff are attentive and treated us with respect. This was especially so after we experienced a hiccup with our pool. Earn, together with his reception staff, quickly, efficiently and without any fuss upgraded us to a fabulous suite, delivered a bottle of sparkling wine, and solved my jewellery issue in the kindest, most charming way. It made a potentially upsetting experience a joy and it was all done while we ate our breakfast. We were looked after splendidly. It's our second time in a Banyan Tree hotel and we'll definitely explore their other hotels for our next holiday. Thank you, my husband and I appreciated our beautiful stay with you all.