Domes of Elounda, Autograph Collection, Crete

Our summary of the trip is that there was always some sort of issue. Similar to another review I've read from the same period, given that we arrived on day 2 of the season, I don't want this to take from what an incredible resort this is. The staff were as helpful as they could be. Any issues would be more down to lack of staff/limited training. Special mention to Chara and Axis in Blend who were always so helpful and patient with the children. The Kids Club was one of the best I've come across. The minders really cared for the children and mine were skipping in there each day. Food was to a high quality with plenty of variety in the buffets. We were on half board and would question the approach to dine around 'credits' when working off the a la carte menu. We didn't avail of the Core BBQ as 45e for a 1.5 year old seemed ridiculous to us. Also, an average wait time of 45 minutes for food in restaurants cannot continue in a family-centric resort. Short walk to Plaka and longer to Elounda was great on cloudier mornings. A trip to Spinalonga is a must! If you're looking for a luxury family friendly resort this is the place for you!

Outstanding family stay with our toddler. The grounds are all beautiful. Rooms (even the most basic) are of a very high standard. Everything is spotless. We had a half board package and ate at the buffet dinner every night - this suited us best with our little one. It was the best buffet I’ve ever seen - very high quality food and lots of variety - didn’t feel hard done by at all, even though other restaurants looked wonderful too. Pools were beautiful. Beach was beautiful. The resort is nicely spread out so it never feels busy. The staff are all brilliant - some even remembered our son’s name at the restaurant. Overall - a truly wonderful stay at this really special place. We will definitely be back and are so incredibly grateful we were able to stay here. We leave tomorrow and are devastated!

We arrived at this hotel and were given a room upgrade to a room with a private plunge pool as being repeat Dones guests. The view from the room was simply stunning, looking out across the gulf of Elounda and Spinalonga Island. After a couple of not so good restaurant experiences we gave feedback to the management team. I could not of been more impressed with their response and actions. I can fully guarantee that the team will go above and beyond to make sure you have a great experience. The resort is located in one of the most idyllic spots along the coast and only a short walk into the small town of Plaka. We will return for sure!

I had the most amazing vacation at Domes of Elounda! I want to give a special shoutout to our concierge, Petros, who helped make this such an enjoyable stay. He went above and beyond to help plan our excursions and continue to check in on us throughout our stay. I highly recommend this resort!

Amazing resort with fantastic staff and a stunning location (we got perfect weather) however there were some issues in their opening week in April when we were there. No wifi or particularly hot water for the first 24 hrs in the room, room stunning but slightly damp smell when we walked in, Core restaurant first night all over the place -not handed a menu for 45 mins and then wrong food served (overcooked chicken and cold v strange tacos), beach restaurant ran out of chicken on the dine around by 7.30pm one night, Blend (steak restaurant) no steak on the dine around one night (usually amazing though), villa swimming pool pump not working entire stay. These were obviously first week issues - to go from no one to 93% occupancy must be a challenge but most will have gone when up to full speed so somehow need to address. This is not to put anyone off the hotel - it is fantastic - the beach is great, the staff are faultless, the bar areas/reception rooms are luxurious. Everything you could want and I am sure within a couple of weeks it was a well oiled machine. Couple of tips - go to Plaka for some authentic Greek food/drink (it would be great if the hotel embraced this with a couple of Greek evenings maybe), and whilst good probably skip the olive oil tasting trip as quite a long way and its as if you are going back to the airport! Best tip though - get the speedboat at 9am to Spinagola - you will have the island to yourself and worth every penny. We would definitely go again to the hotel but possibly May.