Cameron House on Loch Lomond

My husband booked an overnight stay here for my 60th birthday. This was our first stay here. On check in my husband mentioned it was my birthday, I was unaware of this and when we did finally reach our room found out staff had upgraded us and gave us some complimentary cocktail vouchers. We were very impressed with this as the room was lovely with a fabulous view over the loch. We had dinner booked later that evening at the Italian restaurant La Vista. We arrived early, were told our table would be ready soon so we sat in the café area for a drink. After a short wait our table was ready. The restaurant certainly did not have chic decor, the tables were all packed together, the lighting was too bright, no ambience whatsover, the whole place lacked atmosphere. It was very busy and we were seated at a table on an aisle with no view. We waited a considerable amount of time to order, there was a severe lack of staff and the ones who were waiting tables looked overwhelmed. When our food eventually arrived it was certainly not the quality I had expected. It was very average Italian food certainly not served with passion or flair. As stated previously I was celebrating my 60th and where the hotel stay was luxurious and memorable the meal bitterly disappointed me. The lack of food quality here certainly does not match the 5 star hotel ratings.

As a family we have been frequenting Cameron House for over 30 yrs. We have seen many changes over the years , most for the good but a few not so good. Staff and service always exceptional in Hotel and The Cameron Club ( The Carrick). Cameron Club Spa is very relaxing. Can recommend Thermal Experience. Two rounds of golf were enjoyed by our group. We have always enjoyed sitting in main Hotel Bar especially when Sandwiches etc were available! The new Sports Bar is too noisy and not somewhere we would want to enjoy a snack/light bite/drinks. Service was erratic in Sports Bar and food not what you would expect at a 5 🌟 Hotel. More like a Wotherspoons ! This will appeal to lots of people but i recommend the return of small menu in main Hotel Bar for residents who do not want to watch sports on tv etc. Breakfast was amazing and well executed. This is the opinion of 8 people. We look forward to returning.

Had a 3 night stay with family and dog! Our room was more than big enough and space for the pooch to relax in style! On arrival the car was valet parked and luggage taken up to the room. Christopher was friendly and helpful throughout our stay and CJ was always ready to babysit the dog and spoil her, Allie in the Wee Shop was also very helpful. All the staff are cheerful and ready to answer any questions. We ate at La Vista and were impressed with the range available and quality of food and drink. Thoroughly recommend Cameron House for its stunning location and ability to explore the area and making us feel welcome.

We stayed for a 2 night break for my 30th birthday. The hotel is Incredible, and the spa is beautiful. The restaurants were great, food was excellent and so is breakfast. We had a small issue with a birthday gift and a bit of mis communication but I contacted the hotel when I got home and they have been really helpful and rectified the issue. All the staff are really helpful, would highly recommend this hotel

Just returned from a one night stay. Positives- welcomed with a smile and cheerful banter. Room was clean ( room cleaners did a great job and were friendly and spoke to us) and had everything in it- vanity kit, Jo loves products, slippers and robe, well stocked tea caddy and Nespresso coffee maker, comfortable bed, large TV with lots of channels. Clean changing rooms in pool area Lovely view of Loch from the Great Scot bar. All staff said “ hello” Value for money for our price point. Could do better: cracked tiles on wall above bath. Walk -in shower and separate bath would be expected in a 5 star hotel Changing room lockers are very strange and your card has to be taken to the pool? Thank goodness my husband had pockets in his shorts! Pool side was very slippery-saw a man nearly crash to the floor ( he would have been seriously injured if he had hit his head) Pool had green slime on grouting Drinks were reasonably priced at Great Scot bar until the tip added -12.5% brought the price up considerably . We were served by lots of young staff (which is fine as everyone has to learn but don’t expect any help with drink choices ). Breakfast -plenty of choice , loved the cereals and fruit but I am vegetarian so there was no sausages or other foods for me. I had two potato scones and a grilled tomato. I was really annoyed that no one acknowledged me standing at hot food counter for over 5 minutes. In the end I asked the manageress to get me one fried egg! This was definitely not 5 star service. To summarise - for the price paid ( by our daughters as a gift to us) we would return. We look forward to the refurbishment of the pool area.