The Alexandrian, Autograph Collection

Great location. I had to ask twice to get AC working. Bathroom had a sewer gas smell. Tub faucet is loosely installed. The bed was comfortable. The staff was amiable. Coffee is not available in the morning as it is many less expensive hotels. Close to DCA.

This hotel was the perfect place to stay in Alexandria. It is right in the middle of Alexandria (which is very walkable), close to many stores, restaurants, and all things historical in Alexandria. It’s beautifully decorated in the rooms, the lobby, and the hallways. The staff is amazing, and very hospitable (even bringing a microwave to my room). There is a cute quaint little courtyard located in the hotel, which makes for great views. The hotel is very safe, as is Alexandria itself, you will not be sorry if you stay here.

Zenaiah, Beza Mailu, and Beza Yared made our wedding day dreams come true. As a Microwedding, this truly brought the magic to us. We were able to he upgraded to the Eleanor Suite which allowed all of my getting ready girls space to get ready. From the moment we checked in, all three ladies were amazing, accommodating, and so helpful. This was our fourth stay here and we will definitely be back!!

No one mentioned hidden fees at check-in. Very bad service. Parking was $40/night and the destination fee was $25 in which you have to use at their restaurant. This wasn’t mentioned until check out. Not cool, it should have been mentioned at check in.

Lots of problems with this hotel. First it is impossible to call this property. They either do not answer the phone or put you on hold forever. Second, although I asked many times for a copy of my receipt be sent to my email it was never sent. Third, they have not posted my Marriott award points. For both my receipt and point posting I had to contact Marriott corporate. Fourth and, most important, many of the rooms are in disrepair. The first room I as assigned, the draws on the blinds were either missing or broken. The second room assigned the coffee machine was dirty and broken. I am a Lifetime Marriott Platinum member so I have stayed in a few hotels in my time but this hotel was one of the worst, certainly not up to the usual Marriott standards and certainly in need of much better management oversight.