Hotel Juana

First and foremost please change your front Photoshopped image of the hotel this is completely false!!! This image gives the impression it is detached from other buildings when it is completely surrounded. Also there are photos there from the sister hotel not actually at Hotel Juana. That aside my first impressions were absolute shock at the nightly rate for our room once i realised what it didn't actually offer as a supposed 5 star hotel. The best part of our stay Decor in main hotel area excellent quirky eclectic and well executed, and interesting. Service from all staff was excellent. What we would change or improve Completely false photoshop images of the hotel and facilities used to advertise on trip advisor. Pool area noisy as its at the front of the hotel near a busy main road constant traffic and smell of car fumes when busy. It suffers shade due to tree cover nearby. Pillows are cheap square foam. Alot of construction work and noise nearby early in the weekdays from 7am. Bathroom Shower very poor, with some restriction on flow, reported but not resolved. Management had the audacity to charge us a daily rate to park in the hotel we are resident!! Hotel location not a salubrious part of Antibe alot of kids and people congregating in the park opposite. 500+ euros a night room rate didn't even include breakfast Charged over 7 euros for the smallest toblerone from the room selection Room decor lacking any character the rest of the hotel had, it was so bland and forgettable. No Wifi on the room balcony no coverage. Smaller picky items - 'Welcome treats' Cashew nuts were stale and soft. TV was old and useless only local channels and national news, no sports no films etc. No spare sockets bedside for chargers etc, you had to unplug the bedside lamp or phone to have a charger socket available. I do not recommend this place to stay only if you have money to burn, i can recommend you some beautiful places nearby at much better rates please do your research on here, there are some gems around 350 euros and include breakfast. In contrast we stayed in a real 5 star hotel in in SanRemo for 385 euros it blew us away and included breakfast the most amazing pool, FREE parking wifi etc. I found this hotel the epitomy of overcharging customers without considering offering value in return. We paid over 2000 euros st stay at this hotel for 4 nights that didn't include breakfast, they charged us to park in their own carpark, and 7 euros for the smallest choc bar in the world, i feel utterly robbed :o(

Ok small hotel but website is misleading and most facilities advertised belong to its sister hotel. Nice buffet breakfast. Parking listed as on site but in reality they use a separate parking lot 100m away. Polite staff. Pool area needs an uplift and has no shower. I stayed on the 3rd floor which is listed as sea view. You can just manage to see the sea above the tops of pine trees. You will need at least a 4th floor room or above for a true sea view. The room itself was quite nice. Probably a good 4 star hotel but not 5.

This hotel is a quirky little place to stay. It’s cute. It’s got lovely staff. It’s got an eclectic courtyard. Interiors are interesting and don’t offer the normal bland grey/beige colour scheme. The pillows were not at all nice. Foam and cheap. But on request the reception provided better feather ones. Nothing was a problem. The pool area is cute. Not fancy but comfortable and chilled. The hotel is well located and you can walk to many places and nearby Antibes. IMPORTANT TO NOTE: I wouldn’t book here if you like going to bed early. Every night there seemed to be an event of some kind in a purpose built stadium directly outside the hotel. This time is was a Padel Tennis tournament. Apparently it is followed by reggae week, then a jazz festival. It’s a summer venue and it’s right bang opposite the hotel (front side). The noise is quite something. Spectacularly loud. For the nights we were there it was over by midnight but if you’ve got kids or you like to sleep early, I would avoid this hotel. Also being so central in Juan, there are numerous ‘city’ noises around. Church bells, cars, late night revellers. This didn’t bother me but I wouldn’t stay here if you like a quiet environment. I wouldn’t want to mark this hotel down for the noise pollution. It’s really not their fault. And they’re incredibly sweet and kind about everything. I would stay here again.

Great location. Hôtel is clean and immaculately presented in every way. Our room had everything you need. Air conditioning was efficient and the room very comfortable. The reception staff were maybe the friendliest and most helpful staff I’ve had the pleasure to meet. The breakfast staff maybe not so much. We had a bit of trouble on three out of our four day stay, and were made to feel like criminals because our rate was not inclusive of breakfast. Sign before you eat! And, crazily, we were told on the second day we couldn’t have a pot of Americano coffee because the hotel only had 4 pots and they were all in use! The breakfast thing is the only reason I award 4 not 5. Maybe I was just unlucky.

The hotel is pleasant. The rooms are quite large and reasonably appointed. Our room wasn't properly serviced for 3 days. Water, tea and coffee were not replenished. The front of house staff were excellent - friendly and helpful. The dinner food was very poor for a hotel of this calibre and would not recommend eating there unless it were an emergency. The hot breakfast buffet was also very poor - the scrambled eggs were consistently inedible and tasted like, and had the texture of, some kind of reconstituted egg product. The location is good and reasonably quiet considering the hotel is on a main road.