Rosewood Beijing

After a bit of an eventful booking process that the hotel quickly rectified, we arrived at the hotel in April with our two small children in tow. Check-in was smooth, but I was a bit surprised when we weren't taken to our room and given a tour as is usually standard at these hotels, instead we were led to and dropped off at the elevator, no big deal but it kind of threw us off. We had booked a Manor suite connecting to a twin Premier room and the way this is done is not a door between two rooms, but instead two corner rooms that have a greater door in the general hallway that connect them by leaving both bedroom doors open and shutting the extra door in the hallway. This was a bit confusing for us, as it wasn't setup upon our arrival, and since we weren't led to our room, we were left to our own devices to figure out how to set up the doors etc, it would have been nice had it been already set up for us, or if someone came up to do it for us. The rooms themselves were generously appointed, with amenities for us and special ones for our children. The rooms were both immaculately clean, which is not that common in luxury hotels in Beijing so big plus here! Hot chocolate and panda plushies were left for our kids, which was greatly appreciated and a lovely souvenir for their first visit to China. Letters to both our kids and to us separately were also written which was a sweet touch. My only qualm with the rooms themselves would be that the beds are rock hard, as if a wooden board had been put in. It would be nice if they offered the same beds as the HK location or if there's an option to change this. Unfortunately our days were packed so we never had an opportunity to try the Manor Club, but our stay has convinced us that, regardless of the need of some polishing, that the Rosewood will be our hotel of choice during our future visits to Beijing so there will be plenty of opportunities then.

We had a wonderful experience at the Manor Club at the Rosewood Beijing. The atmosphere was elegant and relaxing, but what truly made the visit memorable was the exceptional service from the Rosewood staff, in particular, Vincent, Rose, Amily and Joyce. They were warm, attentive, and incredibly professional—always anticipating our needs with a smile. Their hospitality added a personal touch that elevated the stay. A big thank you to everyone for making us feel so welcome.

房间空间较大，接待服务也好，酒店的设计感非常强，随便拍都会很出片，酒店自带的餐厅可以解决一切，赤火锅，乡味小厨，都很好吃

This is a first class hotel, the best I've stayed in in Beijing . Service was excellent. The beds are comfortable and there was absolutely no noise from other rooms or outside the hotel. The hotel provides a daily fruit bowl and a Nespresso machine in the room. Next time I'm in Beijing I will be going back.

住店接受个淘宝快递，注明住店客人，前台干嘛吃的，最基本的查下住店客人名单不会？ 快递没送到被退回了，我们也要离店了，差评