Emeline

I don’t usually write reviews, but I absolutely had to recognize Mark, the valet attendant, for his outstanding service during our stay. From the moment we arrived, he greeted us with a friendly smile and an incredibly helpful attitude that instantly set a positive tone for our trip. One moment that really stood out was when we were in dire need of a taxi and couldn’t find one anywhere. We were feeling stressed and stuck — but Mark came through for us. He quickly arranged a ride with a lovely, reliable driver and turned a frustrating situation into a smooth and easy solution. He was professional, kind, and clearly committed to making sure guests have the best possible experience. Mark genuinely made our trip better, and we’re so grateful for his help. Thank you, Mark!

Loved this hotel! They accommodated my family and I! Treasure was great! She was so genuine and helped me with all my needs! I would recommend this to everyone! Very clean and up to par! This hotel will make you not want to go home! Everyone is so nice!

The room and common spaces were nice. Not really up to this price point though. Our room had no comfortable chair or couch. Only a desk area as part of the wall unit which was too small to set up the computer. The only chair with it was a wooden one with no cushion.

This is our 3rd stay at the Emeline. We love everything about it. The suites are spacious and well appointed. All public areas are always neat, clean, tidy and inviting. The concierge was super helpful. She helped get us set up on a plantation tour and a carriage tour. The Emeline’s location is unbeatable. It’s walking distance to just about every restaurant and point of attraction in downtown Charleston. I wanted to spotlight a kind employee named Ashley. She helped get us all checked in but as we were stepping away from the reception desk, she noticed my 81 year old mother struggling to get to her feet after a long, tiring day of travel. Ashley came from behind the desk and helped my mom to her feet. It was such a touching act of kindness when they seem to be fewer and further between these days. Thanks Ashley- we won’t forget your kindness!

Our family of 6 visited Frannie and the Fox at the Emeline last night to celebrate our daughter’s graduation from the College of Charleston. Starting with Halee, our helpful reservationist, weeks ago, to the friendly welcoming hosts, to the spectacular team looking out for our table, everything was top notch. This was not our first visit, so we knew to expect a special evening, but last night was made extra memorable due to our professional and attentive server, Misael. What a pleasure to receive such lovely service. We have enjoyed meals all over the world, and truly appreciate the type of “white glove” attention that we received last night from him. The beautifully presented dishes were obviously a highlight as well; after all, what is a pretty restaurant and wonderful staff without fabulous food from the chefs? It’s so much fun to return frequently and try their new seasonal menu items. Everyone battled me for more spoonfuls of my pistachio panne cotta with its bits of candied orange. Of course the decor, fun Charleston atmosphere, and bar were beautiful and lively. The cocktails are always creatively bespoke and fresh. We couldn’t have asked for a more delightful evening!