Belmond Hotel Monasterio

La atención es sobresaliente y el hotel es hermoso, muy amplio y con mucha historia. La atención a los detalles es milimétrica y te hacen sentir como en casa.

Realmente extraordinario hotel. Además de hermoso y muy bien ubicado tiene una característica que lo hace único. La actitud y el servicio de todo su personal es increíble y con una calidad superior. Desde su ejecutivo responsable de relaciones hasta la gente de limpieza, pasando por recepción, concierge, el bar y la gente que atiende el restaurant y todo su personal son gente que está dedicada atender a su cliente de una manera excepcional Totalmente recomendable Lo califico con un 10 +

Everything was as expected for a 5-star hotel. It was Great. Breakfast was awesome. Service was excellent. The hotel was clean. I would return and recommend the hotel to anybody traveling to Cusco. Bar costs were a little inflated.

Staying at Monasterio, A Belmond Hotel in Cusco is like stepping into a living museum of colonial and Incan history. Housed in a meticulously restored 16th-century monastery, the hotel seamlessly blends centuries-old architecture with modern luxury. The central courtyard, adorned with a 300-year-old cedar tree and vibrant gardens, offers a tranquil retreat from the bustling city. The on-site chapel, rich with gold leaf and colonial art, adds to the hotel’s unique charm.    The rooms are thoughtfully designed, preserving historical elements and paintings while providing contemporary comforts. We had the oxygen enrichment room to ease the effects of Cusco’s high altitude. I cannot commend the attentive and personalized service for all of the staff members there any higher. The friendly doorman immediately made you feel special. The concierge team - all of them were super helpful. They answered all of our questions even before we arrived via email. They helped to arrange private driver for our excursions. We had to pop into the room and the housekeeping staff was cleaning our room. I saw him almost like deep scrubbing our shower screen. The complimentary mini bar was great when you get back and just want to unwind or you can join the pisco hour tasting in the beautiful courtyard. The servers in the bar and the restaurants were all great and recognised us. The breakfast selection was great showcasing a lot of Peruvian food. They added additional touch by offering us Peruvian coffee tasting experience and provided explanations about the beans. The dinner was great with staff able to explain the food. However they ran out of 2 items on the menu. This is truly a special hotel - made me feel like I was staying in a monastery. The location is excellent as just around the corner from Plaza Mayor. It does come with a price tag of course but feels worthwhile.

Es la segunda vez que venimos al Hotel Minasterio, es realmente una experiencia, el Hotel es maravilloso, las habitaciones lindas, cómodas e impecables. Todo el personal del hotel es muy amable y atento, especialmente agradezco las atenciones de Alex, el consierge del hotel, siempre estuvo atento y preocupado de nosotros, tuvimos unos problemitas con la altura y él estuvo siempre atento a ayudarnos, fue un gusto conocerlo y conversar con él, muchas gracias! El Restaurant del hotel es espectacular, su chef es un genio y se preocupa de trabajar directamente con las comunidades locales que lo abastecen de sus productos, siempre frescos y deliciosos Este hotel es 1,000% recomendado.