Grand Bohemian Lodge Greenville, Autograph Collection

Expected a luxury experience and instead were given a room with a horrible view of a roof and vents below us, were not given foam pillows as requested, and worst of all, a rocking toilet that never got fixed, after reporting it to the front desk who didn't seem to care. The staff was unfriendly, even directing us to a staff elevator rather than the guest elevator. We saw a huge and luxurious lobby, but were given no information about what the hotel had to offer. The only plus is our room was clean. Would not recommend this hotel to anyone.

Always a treat to be able to stay at this lovely unique hotel. You would never know you were in the middle of an energetic city. If you are lucky enough to stay in one of balcony rooms facing the river you may never leave your room. Take a stroll through the lobby and notice the unique fragrance. The art. The jewelry. Enjoy a drink outside in the wonderful breeze running through Spirit & Bower. Can’t wait to go back.

Every detail a bit of art. Statues, art, gemstones, and historical items bound. Rooms are amazing. Spectacular views overlooking Reedy river. Onsite restaurant and bar are top notch. Short walk to beautiful scenery from the Liberty bridge.

The wifey and I were on a tour of Greenville prior to my BMW racing course. We decided to stay in the Grand Bohemian for recommendations. It's definitely a beautiful hotel and a great location. We had great challenges in checking in because they have limited capability for large crowds in that process. That being said every aspect of the hotel was amazing once we did check in. Our room was clean and exceptionally comfortable. The restaurants were amazing. The staff was exceptional and the views were perfect. We would definitely stay here again, but perhaps choose a different time to check in so it was more seamless.

I decided to take my teen daughter to Greenville for a couple of days for some mother/daughter time and this was the perfect hotel. The hotel is beautifully decorated, the staff professional and friendly, and the location is great. Our room overlooked the falls and was nicely decorated. It was serviced twice a day with fresh towels and bottled water. Everything was very clean in all areas of the hotel. The common areas were never crowded during our stay as some reviews mentioned, and I wonder if the holiday season was a factor in those reviews. The live piano music in the lobby bar was lovely and we enjoyed the cozy outdoor fireplace on the lower level outdoor area one night as well. We dined at Between the Trees for lunch once and had a pleasant experience. We also booked massages at the spa which were a treat. One complaint there: we each booked a 50 min massage and each chose an "add on" treatment. However, the "add on" did not actually extend the time allotted but rather was incorporated into the 50 minutes, which meant we actually did not receive 50 minutes of massage. In reality, we paid extra to add a treatment that took the place of massage for that time. This made the massage feel rushed. I have had numerous spa treatments over the years and any additional treatments have always been performed after the full massage (all 50 minutes) were completed. Also, for a hotel of this caliber I found it odd that the spa offered no amenities such as a sauna or whirlpool. As others have mentioned, the valet parking does have some issues, but the staff were very kind and hard working and we never waited more than 10 minutes. The hotel is within walking distance of shopping and restaurants and the staff is happy to help with recommendations. We thoroughly enjoyed our stay and would not hesitate to return.