Four Seasons Hotel Jakarta

Nous sommes venus au Four Seasons Jakarta avec mon époux pour une occasion particulière et notre séjour a été au delà de nos espérances. Toutes les équipes ont fait preuve d'une attention et d'une grande gentillesse à notre égard. Nous avons reçu un service personnalisé et sincère qui nous a beaucoup touché et tout particulièrement de la part de Darlia, qui a été disponible pendant tout notre séjour, et qui en plus parlait un Français parfait. Nous avons fait un soin au spa qui était l'un des meilleurs de notre vie. Enfin, nous avons pu dîner, petit-déjeuner et déjeuner aux restaurants Palm Court et L'alto (dont la terrasse est très agréable) et avons été ravis du service. Pour finir la piscine est superbe et nous y avons une fois de plus été très bien accueillis. Merci pour les nombreuses et délicates attentions à notre égard, nous sommes conquis !

Spent 4 days at Four Seasons Jakarta and the service was fantastic. All rooms are suites so I felt at home with plenty of space even as a solo business traveller. Glenn in the restaurant and Yolanda from the lobby area are both great assets to the business. I liked it so much I’m coming back in a few days and changed my hotel at my next destination to the Four Seasons.

We stayed for a week for family wedding at the hotel. The wedding was an intimate wonderful celebration in the beautifully presented Palm Court indoor outdoor restaurant. Our stay experience was superb in all aspects. All staff are amazingly courteous & enthusiastic with special mention to staff Willy (booking assistance), Rannu (concierge taking me thru interesting hotel art & history trail), Novan (award winning barista for our coffee chat), Gideon (concierge for pleasant service), Iqbal (luggage assistance for being very helpful). L15 corner premier suite provides warm home comfort away from home.

This was our first time in Jakarta, stopping over on our way to Gili Air. Having stayed at Four Seasons properties before, we had high expectations – and yet, they were exceeded once again. From the warm welcome and seamless check-in to the impeccable service during breakfast and room service, every aspect of our stay was outstanding. The rooms were incredibly spacious and equipped with every luxury you could possibly imagine. The entire hotel, especially the breakfast area, is visually stunning – truly breathtaking. It’s easily one of the best Four Seasons we’ve had the pleasure of staying at. What stood out most was the personalized service. Every staff member, even those we were meeting for the first time, addressed us by name – a detail that made our stay feel truly special. And the food? Simply extraordinary. The quality was unmatched, exceeding all expectations.

Stayed twice at Four Seasons Hotel Jakarta within less than 30 days as we had a really memorable stay on my first stay. The first one was on 30 Nov-1 Dec 2024 at Executive Suite for a weekend getaway with my husband. The service was impeccable, the interior design was very elegant and stunning, as well as the outdoor area, especially the swimming pool area. I ordered in-room dining of Nasi Goreng Kampoeng, and unexpectedly, it was the best nasi goreng I have ever tried in my life, and I had nasi goreng as well for breakfast at Palm Court, and it tasted as good as the in-room dining I had before, while my husband had Lontong Sayur which tasted so good as well. The welcome drink in the swimming pool as well tasted so good and fresh, and I ordered Negroni at the pool bar, and it was good as well. For the second stay, I stayed with my husband as well for my birthday staycation which was on 28 Dec 2024, I stayed on 27-28 Dec 2024 at Premier Suite. The service was impeccable as well, the Front Desk Agent offered me an in-room check-in. I requested a birthday setting in advance, and the window decoration was so pretty, the birthday cake was as pretty and tasted so good, and the birthday card was handwritten by Mr. Vishal Sanadhya - the Hotel Manager, adding a sense of personal touch. Then I had a Birthday-Eve dinner at Alto, I ordered Penne Linguine Aglio Olio e Peperoncino which tasted good, and Beer Bintang, and as I sat at the outdoor area, the dinner was even more perfect accompanied by the mesmerizing view of Jakarta at night from 20th floor of Four Seasons Hotel Jakarta. The next morning, when we had breakfast (I ordered my favourite Nasi Goreng and Dirempah Eggs Benedict), 4 Palm Court’s team came to our table, brought me a birthday cake, and sang happy birthday for me, the cake was so pretty and tasted good. Not to forget, I did an online check-in in advance, and I received an email at 1:39 pm that my room was ready (1.5 hours in advance), and we asked for a late check-out, and we were allowed to check out at 2:00 pm. My husband and I were so happy, as we had 2 very pleasant stays at Four Seasons Hotel Jakarta, as every single thing was so perfect, and of course, we’ll keep coming back!