The Ritz London

I had a once-in-a-lifetime, bucket list experience having afternoon tea at The Ritz this past weekend. The tea room was absolutely stunning, the service impeccable, and every bite and sip was delicious. The entire experience exceeded my expectations in every way. What left the deepest impression, however, was thanks to Scott, the doorman. As a solo traveler in London for the first time, I felt a little out of my element. When I stepped outside and began ordering an Uber, Scott noticed right away and kindly came over to help. He guided me in setting the exact pickup location on my phone, stayed with me while I waited, and when the car didn’t arrive directly at the hotel, he walked across busy Piccadilly, found my driver, and then safely escorted me across the street and into the car. As I drove off, he gave a warm wave goodbye. I didn’t know this level of service still existed. The Ritz is incredibly fortunate to have someone like Scott representing them. His attentiveness and kindness turned a beautiful afternoon into an unforgettable one.

I’ve been before years ago and it was excellent so always wanted to return one day for my Birthday, unfortunately this time wasn’t the same. We had the last sitting so the bread you could tell it had been sitting around all day, I guess from being previously made, the selection of sandwiches was very basic and the repeat on cucumber sandwiches was just ridiculous, slim on cheese ham and salmon, who likes cucumber sandwiches on repeat, the little soft egg mayo roll was chewy to a point you at to rip it with your teeth. I felt our waiter was reluctant to renew the sandwich probably due to running out of them what with being the last sitting, I have pictures from time before we had more given to us for two ppl then we got four three ppl this time. I know things go up in price but finger sarnies won’t break the Bank of England. The last and no means least to this disappointment, the waiter stood behind my 19 year old with a bad case of flatulents!! and what then wafted over us was vile, and the table next to us thought it was my son, we were mortified, and it wasn’t the kind of conversation I could just say excuse me that was the waiter! Vulgar and embarrassing wasn’t the word. We spent nearly £500 pound what with the bar bill prior, for one huge let down. Would not return back for all the tea and china.

Just back from lunch at The Ritz. It was a delicious lunch, all beautifully prepared and presented. Every member of staff went out of their way to be professional and courteous but the outstanding members of staff for me today were Anna and Darlington Dan. Anna selected a perfect wine based on preferences and Dan made our birthday treat very special. Dan was very professional as well as delightful and very patient.

What a experience my husband and I went for afternoon tea for my birthday we were so impressed such a magical place the place is stunning such great service a birthday I will never forget such a beautiful atmosphere everyone was having a great time

Second visit to The Ritz for afternoon tea. It didn’t disappoint. From the sandwiches to the pastries and scones everything was very lovely. Staff were attentive and welcoming. Would highly recommend. Celebrating 60th birthdays myself and friend were gifted a wonderful small birthday cake between us that was delicious. There were however big differences between our first and second visit here which we couldn’t help but notice. First visit was at Christmas a few years ago, and there were less tables/people seated during the allocated time. With so many people this time, the staff were not so quick to attend tables to pour tea, top up tea pots (which ours had gone tepid before being changed), plates/cutlery etc. They also didn’t table vacuum any small crumbs, as before. Last time the warm scones were wrapped in a white linen napkin, not this time. We also got served tea in a teapot that the lid didn’t fully shut. This was noted by the waiter, but wasn’t removed and a new pot returned. But overall the whole experience was rather lovely and we would certainly return again. It was a very memorable experience to have celebrated our special birthdays in such opulent surroundings. We both thoroughly enjoyed our visit.