Conrad Nashville

Great hotel with amazing service. The beds are fantastic so you will definitely get a great sleep! Be sure to Try the Korean BBQ short ribs at the pool!!! Huge shoutout to Cooper, Woody and Devin at the Thistle & Rye for taking care of us all week!!!!

The BEST service we have received in at least a decade. We had an incredible experience at the Conrad… it was a 10/10!!!!! I never write reviews, but this place is so special it warrants one. In todays world, high caliber service and a top notch customer experience are so uncommon. At the Conrad every team member greeted us with a smile, remembered us when we returned from being out, offered helpful recommendations, and tended to our needs with enthusiasm. They even offer “house car” rides … complimentary, private transportation to local places in a lovely Mercedes . The rooms are exquisite and modern, with techy touchpad controls and very comfortable bedding. When we returned from breakfast our room was already cleaned - WOW! We were also delighted with unexpected turn down service complete with bottled water and cookies. The pool was also perfect. I mean, it was Veuve themed with matching floats and french inspired pop music. Whats not to love? Overall, our stay at the Conrad was luxurious and delightful. Kudos to The Conrad for inspiring every team member to serve guests with enthusiasm and care. Highly highly recommend the Conrad Nashville. Ps no refrigerator or microwave in room but didnt miss them a bit!!!

This hotel and its staff is fantastic! Allison Rumohr their sales manager helped me in the best way….customer service is alive ! Friendly, helpful, accommodating and a clean hotel is exactly where I want to stay in Nashville! I will stay here every chance I get to Nashville

Excellent hotel with a great staff throughout the property. Rooms and common spaces are very nice. Staff is extremely accommodating—Mariam in the restaurant and Gary and Edwin at the front door were particularly welcoming and excellent.

Called and ask for an email of someone I could contact regarding a new reservation, since I do not hear well over the phone. The very friendly person provided one for Bryson. I contacted him three times, each with very quick, friendly, willing and professional responses. Major complements to Bryson! For our belated 37th anniversary we were in tow for a Kane Brown concert, so I had already booked a more basic room through the American Express Portal which provides several benefits in addition to the Hilton Gold Elite Status benefits. So, I was hoping for a decent upgrade. However, Bryson recommended the Corner One Bedroom Suite with balcony. He said he could not promise it but would notate my reservation to help me impress my wife. We arrived a bit early for the American Express early check-in, but Leanna was also friendly and professional stating they would have a nice room ready asap. I told her we were just relaxing for the weekend and would just drive around for an hour or two. Upon return she had everything prepared. We were provided the room Bryson mentioned, however less the balcony (I intended to "sneek-in" a few good cigars to enjoy... oh well). Major complements to Leanna. The room was on the 4th floor #420. Better and bigger than the website or my pictures would indicate. The room or rooms were very large, overly comfortable, spotless and everything worked properly without any issues. We had dinner at the hotels bar Thistle & Rye (courtesy of American Express) their bar but with great food and a great view. Service and food were both spot on! We had WOK-FRIED BRUSSELS, SHISHITO PEPPERS, WOK & ROLL SHRIMP, T&R BURGER (yes, I copied/pasted that). Good portions, but, wow, so good I could have doubled everything! They do have a courtesy car that we intended to take us to the concert but the list was a one hour wait, even thought they do not accept reservations... small disappointment. The next morning we had breakfast courtesy of Hilton Honors Gold Elite Status at the hotels main restaurant Blue Aster. We had an omelet, French toast and a few sides. Another medium disappointment was that our server finally took our order then never returned to our table until with the check. All we needed was a refill and some butter for the bread, but it seemed to me that she was moving quite a bit but not really doing anything, just looking busy, even hid in the corner for a bit. We were one of, possibly, five tables occupied. However, I flagged down Nick, He apologized, was super friendly and took good care of us. Major complements also to Nick! Bottom line: 99.5% perfection thanks to Bryson, Leanna and Nick! Thank you, Jay