Ritz Paris

Our junior suite, room 626, overlooking the Opera was sumptuous, with luxurious fabrics and tasteful appointments, the service was impeccable, the location perfect. Breakfast was presented in a beautiful salon with options i.e.Japanese breakfast, wonderful pastries with an elegant flair. Nicolas, our server,was always professional and entertaining. The staff, from the doorman, the bellmen, concierge, waiters were highly knowledgeable, helpful and ready to welcome you “home”. We have stayed at the Crillion, Meurice, Bristol, and George Cinq but the Ritz will truly “ be our home “.

I stayed at the Ritz Paris through the AMEX FHR program for two nights, in rooms that were both unfit for a five-star hotel: • First Night: Complete power outage in the room, no emergency lighting – I required medical treatment and physiotherapy as a result. • Second Night: After being moved to a new room, there was no hot water in the shower, adding further discomfort. My total bill was approximately €9,000; the hotel only credited me €5,000, and only after legal threats and involving AMEX FHR. The photos I’ve attached clearly show these serious deficiencies. In Summary: The AMEX FHR program failed to protect me as a Centurion customer and instead backed the hotel rather than providing adequate compensation. I recommend considering alternatives such as Visa Infinite or booking directly with a clear refund policy. The photos speak for themselves.

One of the best hotels I’ve ever stayed in—truly luxurious in every sense. They pay attention to the smallest details, starting from the warm and elegant welcome to the special birthday celebration they prepared for me. The cleanliness was outstanding, with everything kept immaculate throughout my stay. The staff were absolutely amazing—friendly, kind, and always ready to help whenever we needed anything. Even the manager was incredibly attentive; whenever we needed him, he showed up immediately with a warm and welcoming attitude, making us feel truly valued and cared for. I genuinely felt like I was living in a royal palace. Highly recommended for anyone looking for a luxurious and memorable experience in Paris!

My family and I visited the Ritz recently for lunch. The setting is amazing but that is where it stops. We were served below average, cold overpriced food, and flat champagne by patronising, condescending staff. No evidence of leadership in staff or apology when complained. An experience not to be repeated and much better eateries in Paris to visit rather than here!

It was one of the biggest aims on my travellist. And we weren‘t dissapointet. The crew was from the very beginning to the last goodbye more them friendly and present. The whole hotel is great maintained and the room was spacious and filled with light. Yes it‘s an expensive hotel but also yes it‘s worth it. The service understanding is unique and was really great and with nothing negativ.