The Royal Sonesta San Juan

This is a fantastic resort in a very nice setting very nice when you arrive unfortunately due to changes in our schedule it took a while to get checked in night shift not passing information on😡😡 anyway once sorted up to the room on the 11 th floor with city view very comfortable and great views very close to the airport so a slight noise is evident Unfortunately we had a power cut and generators kicked in and this was really noisy The gardens and pool areas were beautiful well kept you are given wrist bands on check in this gives you access to beach towels and use of beach beds and parasols the beach area was ok but there was bits of discarded straws and bottles which for the price paid to stay the beach should be spotless our main issue was the cost of food in the restaurant and beach bar $81 for 2 club sandwiches and 2 margaritas wow but we did enjoy our stay

Great service especially William at the door and Donaire who serviced our room. The towel monkey for my daughter was one of the most creative things I’ve seen. My only feedback is that the coffee at the little cafe could be better. Definitely recommend.

This is a clean and comfortable hotel. Beachfront and pool are convenient right in front of the main building. Plenty of towels. Hotel restaurants are also good and reasonably priced. Kid friendly environment. We enjoyed our stay as a family.

We loved our stay at this hotel. The beach and pool areas were fantastic and the restaurants were delicious. Pros: Great location Nice property- very well maintained Restaurants in the hotel are great Within walking distance to various restaurants and shopping Chairs and umbrellas on the beach are set up each day at no additional cost Wonderful customer service Cons: We would have liked some more daily activities like the other Sonesta hotels we've stayed at (especially at night). However-it's a short walk next door to the Fairmount and they have a lot going on at night. The rooms do not maintain consistent ac, which lends itself to humidity and a musty odor. Nothing fully dried the week we were there, but we've experienced that in other beach resorts. Not really a big deal to us as we didn't spend a ton of time in the room. This was our first trip to Puerto Rico and we loved it! The location of this hotel just cannot be beat! We will definitely be back.

The location and views can't be beat. The hotel is on a very nice beach with a great (although sometimes crowded) pool and hot tub. Our room was cool, comfortable, and quiet. Power stayed on even when it was out in other places in SanJuan. Service was decent. I'm giving 4 instead of 5 stars because of a lot of small issues that seem too petty to mention specifically but added up to a less than stellar experience. It wasn't bad, but there was room for improvement. They charge $100 resort fee per day in addition to the relatively high room rate. The restaurants are good but expensive (although everything in PR was expensive and the hotel was on par). On Sunday on the beach you could hear loud night-club thumping music during the day (not the hotel's fault, but it was a detraction for me).